Central Peninsula Hospital (CPH) is joining Planetree along with hospitals and health care organizations around the world this October to commemorate the 7th annual Patient-Centered Care Awareness Month, according to Bonnie Nichols director of organizational experience for CPH. “As a Planetree hospital we base a lot of what we do on feedback from our patients, we have a patient resident advisory committee comprised of former patients and family members of residents. During this month we’ll be handing out Patient Proclamations of truths we hold to be self evident such as ‘A patient is a person to be cared for and not a diagnosis to be treated,’ it’s a shift in the paradigm of viewing the patient and the treatment we deliver,” said Nichols in a telephone interview.
This year’s theme, “Compassion in Action,” and butterfly icon represents the significant organizational culture change and transformation to patient-centered care. “Ultimately when patients report that they feel they are being treated with dignity, respect and compassion, when families express gratitude for being treated as full partners in care, and when health care providers feel supported and empowered to build relationships with patients, the rewards are vibrant and uplifting,” said Nichols. “In order to support professional caregivers in providing care in a manner that yields the enriching and satisfying patient experiences and positive quality outcomes it is incumbent on patient-centered healthcare organizations to nurture empathy, compassion, and emotional intelligence in staff. When caregivers are nurtured and supported, they are empowered to build therapeutic connections with patients, allowing them to learn about the person beyond the diagnosis, and personalize care plans to accommodate their preferences,” said Planetree President Susan B. Frampton, Ph.D. in a news release. “Patient-centered health care organizations build patient confidence by supporting patients, their loved ones and the team of health care providers to all be on the same page in understanding the patient’s health and health care needs. Confidence comes from being able to control and manage your health, which includes communication with providers about health history, current needs and future plans. Additionally, patients are encouraged to identify a care partner who understands the diagnosis, coordinates care and serves as an advocate,” she said
Patient-Centered Care Awareness Month is sponsored and coordinated by Planetree, a worldwide; CPH has been actively engaged in implementing the Planetree model for the past 10 years according to Nichols. This fall CPH was named a Planetree Designated ® Patient-Centered Hospital, making CPH one of 24 hospitals nation-wide and one of 45 internationally who have achieved this distinction. Several activities are planned locally to increase awareness about the patient-centered model of care which include a HealthRhythms Community Drum on Friday, October 18th from 5-7 p.m. in the Redoubt/Spur Conference Room percussion instruments will be provide or bring your own. The public is also invited to hear national author Charlene Costanzo share at a free workshop in the Denali Conference Room on Saturday, October 12th from 2:00 – 4:00 p.m. Charlene is a cancer survivor who helps others to better understand how to open to the healing power of our inner gifts! RSVP at 714-4780 as seating is limited.
Additionally the Planetree website, www.planetree.org, features a variety of free resources and tool kits, including information about Compassion in Action, for patients and caregivers under the Resources & Tools section. A copy of the CPH patient-centered proclamation is available at www.cpgh.org or from one of the friendly CPH Volunteers at the information desk at the hospital.