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Working on better results

Posted: July 18, 2013 - 2:41pm

Over the past couple of weeks, there have been too many typographical errors creeping into the Peninsula Clarion. We agree with the readers who have called us out of late: nobody wants to read a paper with typos, and it’s frustrating to not be able to solve a puzzle because it was formatted wrong.

Believe us, no one is more embarrassed than we are when an error appears in print. The last thing we want is to show up in Jay Leno’s “Headlines” segment.

In this business, as in any other, there are reasons and there are results. To our readers, it’s the results that count. With that in mind, we have taken a look at our newsroom workflow and made changes in an effort to improve the results.

We can’t promise perfection. While we will strive for it day in and day out, mistakes will happen. But they should be a rare exception, not a regular occurrence. Our mission will continue to be to deliver information in a timely and accurate way.

We’re glad that our readers care about their hometown paper. We appreciate that the community holds us to a high standard, and we value feedback. Going forward, we’re going to do a better job to ensure our readers have a product of which they can be proud.

As always, questions, comments and criticism can be directed to Clarion editor Will Morrow. He can be reached weekdays by phone at 907-335-1251, and by email at will.morrow@peninsulaclarion.com.

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Allen
618
Points
Allen 07/19/13 - 02:54 pm
1
0
Clarion Should Stop the Censorship

I appreciate the Clarion's (anonymous) editorial staff promising us readers that the paper is "going to do a better job to ensure our readers have a product of which they can be proud."

In that spirit, I ask the Clarion to stop censoring (refusing to print) letters to the editor. I also ask the Clarion to stop censoring the news, especially the local and state political news, that the publisher doesn't want the local community to know about, and instead report it. Making those two changes would improve the newspaper enormously.

For example, recently a group of Alaskans gathered signatures on a referendum petition, so that Alaska voters could decide whether or not to repeal SB 21, which some call the oil tax giveaway. They turned their petitions in last Saturday, July 13, with more than 50,000 signatures gathered in less than days, in 30 out of the 40 legislative districts. This was a major achievement and a major news event, but there was NOT ONE WORD about this in the Clarion.

Media Critic
87
Points
Media Critic 07/20/13 - 09:14 pm
1
0
Pathetic. Absolutely

Pathetic. Absolutely pathetic.

The unsigned writer of this editorial suggests that the Clarion has been having problems "over the past couple of weeks." In reality, inaccurate, incomplete and often clueless attempts at journalism have left the Clarion on a collision course with irrelevancy for a long, long time. The only question I have at this point is, "how low can the Clarion go?"

I am really curious what makes up the "changes" to the Clarion's newsroom workflow. The writer talks about "typographical" errors. Simply spelling words correctly would be a nice start for the Clarion, but the problem is far more complex. Do these "changes" include adequate coverage of the important events affecting the central peninsula? Coverage of the tragic plane crash earlier this month is just one example that comes to mind: The Clarion acknowledged that the tragedy occurred but seemed to think a prayer service for commercial fisherman was the story of the day. Readers had to go to Anchorage based news services to find out anything of merit. (Thank you, Anchorage Daily News and KTUU.) This is just one example of many that come to mind.

Arts coverage died years ago. It used to be that you could find information about what to see or where to go in the Clarion's arts pages. Now, if you want to know what is going on with the local arts scene, you're left to reading the Redoubt Reporter or checking the bulletin board at your favorite coffee shop. The Clarion has an "Outdoors" page but it's a repository for stories about the Pacific Northwest delivered by the Associated Press. On the foods page, "local" seems to mean Georgia.

I gave up my subscription long ago. Now I'm questioning why I even visit this free stop on the internet. You need to fix far more than spelling errors if you want much more of my attention. If it weren't for your "Jay Leno" material, I'd be hard pressed to justify the time I spend here at all.

beaverlooper
2785
Points
beaverlooper 07/21/13 - 04:42 pm
1
0
Content ? how about delevery?

I have had a subscription to the Clarion for years,all of a sudden my paper quit coming. I went to the Clarion office and was told they had a new person delivering papers and they would let her know she'd missed me,got my address, directions to where I live and gave me credit for the papers I hadn't received. I waited a week .....NOTHING!
I've been back in there twice waiting a week or more each time. Same questions,same promises ,same results......NOTHING!
So I've paid my money and gotten credits for a product that I will never receive.
Gee how could a newspaper ever go out of business?

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