Library patron not happy with service

Older local library residents be prepared to present your ID and a current addressed piece of mail when your library card hits it’s 5-year expiration date. I agree with the policy but where has the community touch and good manners gone? In my situation, after being with the library since 1987, providing art work for over 15years, helping to move the library into the mall, acting as a volunteer photographer for the new library ... “I know who you are but I am a stickler for rules!”

After I returned with my necessary materials, I made my feelings known, not loud but very clear and I did receive an apology.

Rules, protocol, common sense and courtesy. In my situation community common sense and courtesy was very slow in appearing.

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Wed, 03/22/2017 - 10:48

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