At work with: Sarah Diamond
Name: Sarah Diamond
Occupation: Customer service attendant
Employer: Kenai Mail Station
Employed here for: One season
“This will be my second season. I worked here last summer, then worked in Soldotna over the winter.”
Alaskan since: Birth
Job description: Sort mail, place orders, pack and send fish to the Lower 48, ship, print and fax for business.
Jessica Diamond of Kenai sorts through incoming faxes at the Kenai Mail Station in Kenai. Sorting through mail and faxes is part of her job as a customer service rep for the business, which ships loads of salmon each season to the Lower 48 from summer tourists.
Photo by John Hult
What do you like about your job? “Getting to see what Chris (Jenness, a graphic designer) does for a living, because he’ll come in and show me little bits and pieces. I really like the graphic design aspect of it.
“It’s especially interesting during the summer when you get all the tourists trying to ship fish down south.
Is this a career? I hope that it will be for a while. I’ve been bouncing around for quite awhile.
What are the challenges of your job? “Remembering all the little bits and pieces of the mail, what I’m allowed to do, what I can’t do. I’m horrible at remembering that FedEx does not ship to P.O. boxes. For some reason, that just slips.
What is one challenge you remember? “We had this little old lady come in, and she was really worried about sending out a money order. She was a really, really, really sweet lady, but it took her 45 minutes to send this out and there was a line that kind of wrapped around the counter.”