Oracle Corp. Vice President of Global Practices Jacqueline Woods stands by a sign in Oracle headquarters in Redwood City, Calif., Aug. 27, 2002. Hoping to quell criticism of its sales practices, slumping business software maker Oracle Corp. last week introduced a new customer guide that spells out its pricing policies. Oracle's new guide, to be posted on the company's Web site, "provides clarity in a software environment that may not have been as clear as it should have been," Woods said.
AP Photo/Paul Sakuma
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