Phone, data service interrupted after GCI cable severed

Posted: Friday, November 03, 2000

ANCHORAGE (AP) -- Long-distance phone service and data transfer services were disrupted Thursday after an electrical contractor severed a GCI fiber optic cable.

GCI spokesman David Morris said a City Electric backhoe operator severed the line, buried about 4 feet deep, near Bird Point south of Anchorage at about 11:48 a.m.

The cable is GCI's main line connecting Anchorage with Fairbanks, Juneau and Seattle.

Morris said GCI service was transferred to alternate routes with less capacity, resulting in slower service or messages saying all lines were busy. He said customers probably noticed slower-than-usual Internet service and some data transfer services, such as automatic teller machines, were unavailable.

The damage also affected other telecommunication companies that buy wholesale capacity on GCI's cable.

A crew restored service between Anchorage and Fairbanks by about 2 p.m. and between Anchorage, Juneau and Seattle by 3 p.m., Morris said.

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