An investigation into a complaint from an inmate at Lemon Creek Correctional Center, shown above, exposed issues with the Alaska Department of Corrections Dental Services Program. (Michael S. Lockett | Juneau Empire)

An investigation into a complaint from an inmate at Lemon Creek Correctional Center, shown above, exposed issues with the Alaska Department of Corrections Dental Services Program. (Michael S. Lockett | Juneau Empire)

Report: Overhaul needed for DOC’s dental program

An investigation finds the corrections department ‘unreasonably delayed’ care for an inmate

An investigation into an incident at Lemon Creek Correctional Center exposed shortcomings in the Department of Corrections’ Dental Services Program, according to a report from the state ombudsman.

“The Ombudsman found that DOC unreasonably delayed providing necessary care for an inmate’s abscessed tooth,” said the report. “This is an example of a systemic issue that exists across state prisons and jails.”

The inciting incident occurred in July 2019, when a complaint was made to the office of the ombudsman by an inmate alleging that he had been denied timely dental care for an abscessed tooth, causing him unnecessary and severe pain for several weeks. State ombudsman Kate Burkhart investigated the incident.

“The complainant asked to see a dentist about his abscessed tooth several times. He presented multiple times with pain, infection, swelling, and other symptoms related to the dental problem,” said the report. “Despite this, he was not seen by a DOC dentist – even though dentists were on site at LCCC twice during the months he was asking for treatment. Eight weeks after the initial request for dental care, DOC arranged for the complainant to see a community provider to have the tooth removed.”

While the investigation found the DOC’s deficiencies weren’t in poor faith or deliberate, according to the report, it was a part of a systemic issue across the DOC.

“Providing dental health care services in the prison environment presents numerous challenges, including the high level of need for dental care among inmates, increased demand due to prison population growth and aging, shortages in dental staff, rising costs, and budgetary constraints,” the report said. “Even so, DOC has a duty to provide timely access to necessary dental health care services and meet the service delivery standards established in policy.”

Burkhart found that DOC was already making efforts to improve the situation during the course of her investigation, as well as offering several suggestions to correct deficiencies. Recommendations included auditing the dental program to identify capability gaps, creating a plan to reduce the number of inmates awaiting care, and to codify specific time standards for providing dental care.

The DOC accepted all of the recommendations, according to the report. A DOC spokesperson did not immediately respond to a request for elaboration on the plans to improve dental care.

Contact reporter Michael S. Lockett at (757) 621-1197 or mlockett@juneauempire.com.

More in News

Shrubs grow outside of the Kenai Courthouse on Monday, July 3, 2023, in Kenai, Alaska. (Ashlyn O’Hara/Peninsula Clarion)
Anchor Point man indicted for 3 shootings at Homer family planning clinic, recovery center

The grand jury returned 12 counts total for the three shootings

The entrance to the Kenai Chamber of Commerce and Visitor Center is barricaded on Overland Avenue in Kenai, Alaska, on Thursday, Nov. 21, 2024. (Jake Dye/Peninsula Clarion)
Citing dangerous drivers, Kenai closes one entrance to visitor’s center

The barricade will be removed temporarily on Friday for Christmas Comes to Kenai festivities

A Kenai Peninsula Food Bank truck in the Food Bank parking lot on Aug. 4, 2022 in Soldotna, Alaska (Jake Dye/Peninsula Clarion)
Food bank seeks turkey donations as Thanksgiving nears

The local food bank is calling for donations of $25 to “Adopt-A-Turkey” for a local family in need

Seward City Hall is seen under cloudy skies in Seward, Alaska, on Thursday, Nov. 7, 2024. (Jake Dye/Peninsula Clarion)
Seward budget hearing covers bed tax, wages, emergency medical services

The Seward City Council on Nov. 12 considered a series of legislative items connected to 2025 and 2026 budget

The results of ranked choice tabulation show Sen. Jesse Bjorkman, R-Nikiski, winning reelection in the race for Senate District D. (Screenshot/Gavel Alaska)
Bjorkman, Vance win reelection after tabulation of ranked choice ballots

An effort to repeal ranked choice voting and the open primary system was very narrowly defeated

Jacob Caldwell, chief executive officer of Kenai Aviation, stands at the Kenai Aviation desk at the Kenai Municipal Airport on Thursday, Sept. 13, 2022, in Kenai, Alaska. (Jake Dye/Peninsula Clarion)
Kenai Aviation, Reeve Air submit proposals to bring air service back to Seward

Scheduled air service has been unavailable in Seward since 2002

Erosion damage to the southbound lane of Homer Spit Road is seen on Monday, Nov. 18, 2024, following a storm event on Saturday in Homer, Alaska. (Delcenia Cosman/Homer News)
City, DOT work to repair storm damage to Spit road

A second storm event on Saturday affected nearly a mile of the southbound lane

Kenaitze Indian Tribe Education Director Kyle McFall speaks during a special meeting of the Kenai Peninsula Borough School District’s Board of Education in Soldotna, Alaska, on Monday, Nov. 18, 2024. (Jake Dye/Peninsula Clarion)
Charter school proposed by Kenaitze Indian Tribe given approval by school board

The application will next be forwarded to the State Department of Education and Early Department

Suzanne Phillips, who formerly was a teacher at Aurora Borealis Charter School, speaks during a special meeting of the Kenai Peninsula Borough School District’s Board of Education in Soldotna, Alaska, on Monday, Nov. 18, 2024. (Jake Dye/Peninsula Clarion)
Aurora Borealis charter renewal clears school board

The school is seeking routine renewal of its charter through the 2035-2036 school year

Most Read