Starbucks barists stop writing ‘Race Together’ on cups

  • By CANDICE CHOI and TOM KRISHER
  • Monday, March 23, 2015 12:25am
  • News

NEW YORK — Starbucks baristas will no longer write “Race Together” on customers’ cups starting Sunday, ending a visible component of the company’s diversity and racial inequality campaign that had sparked widespread criticism in the week since it took effect.

The company had planned all along to end the cup messages on Sunday and continue the campaign more broadly, Starbucks spokesman Jim Olson said.

The cups were “just the catalyst” for a larger conversation, and Starbucks will still hold forum discussions, co-produce special sections in USA TODAY and put more stores in minority communities as part of the Race Together initiative, according to a company memo from CEO Howard Schultz said.

ADVERTISEMENT
0 seconds of 0 secondsVolume 0%
Press shift question mark to access a list of keyboard shortcuts
00:00
00:00
00:00
 

The campaign has been criticized as opportunistic and inappropriate, coming in the wake of racially charged events such as national protests over police killings of black males. Others questioned whether Starbucks workers could spark productive conversations about race while serving drinks.

The phase-out is not a reaction to that pushback, Olson said. “Nothing is changing. It’s all part of the cadence of the timeline we originally planned.”

Schultz’s note to employees acknowledged the skeptics as an anticipated part of the outreach.

“While there has been criticism of the initiative — and I know this hasn’t been easy for any of you — let me assure you that we didn’t expect universal praise,” it read.

He said the campaign at its core aims to make sure that “the promise of the American Dream should be available to every person in this country, not just a select few.”

But the campaign didn’t sit well with some Starbucks customers.

At a Starbucks in Pittsfield Township, Michigan, near Ann Arbor, two customers said on Sunday they didn’t think a coffee shop was the right place for race relations dialogue.

Ninette Musili, a junior bio-molecular science major at the University of Michigan, said the campaign seemed to her like an insincere publicity stunt that wasn’t executed properly.

Like many who criticized Starbucks, she goes to the shops either before class or later in the day to study. At neither time does she want to discuss race relations.

“Most people come to Starbucks for coffee,” said Musili, who is 19 and African-American. “Race is an uncomfortable thing to bring up, especially in a Starbucks.”

She said such discussions are important, and that Starbucks should have set aside time during the evenings for race discussions and invited people to attend.

Another customer, Shane Mulholland, 46, of Ann Arbor, also said Starbucks isn’t the venue to talk about race.

“They’re here for coffee. They’re not here to push their political agenda,” he said. “I even contemplated not coming here because of it.”

He said Starbucks should remain neutral on such topics because it’s an established brand, rather than risk alienating customers. “There are other ways you can go about doing things to stimulate interest in what you’re doing,” said Mulholland, who is white and runs an edible mushroom-growing business. “They must be doing so well they don’t have to worry about losing customers over that,” he said.

The campaign, he said, didn’t start any discussions about race with him.

Discussions about race are necessary, but getting a message about it on a coffee cup is silly, Stephanie Nelson, 45, said at a Starbucks in Seattle, the chain’s home.

“That was pushing it a bit,” she said. “The broader discussion is good. Why not use your platform (as a company) for positive?”

More in News

A screenshot of a Zoom meeting where Superintendent Clayton Holland (right) interviews Dr. Henry Burns (left) on Wednesday, April 9, while Assistant Superintendent Kari Dendurent (center) takes notes.
KPBSD considers 4 candidates for Homer High School principal position

School district held public interviews Wednesday, April 9.

Organizer George Matz monitors shorebirds at the former viewing platform at Mariner Park Lagoon. The platform no longer exists, after being removed by landowner Doyon during the development of the area. (Photo courtesy of Kachemak Bay Birders)
Kachemak Bay Birders kicks off 17th year of shorebird monitoring project

The first monitoring session of 2025 will take place Saturday.

The Alaska State Senate meets Thursday, where a bill boosting per-student education funding by $1,000 was introduced on the floor. (Mark Sabbatini / Juneau Empire)
Education bill with $1,000 BSA hike — and nothing else — gets to Senate floor; veto by Dunleavy expected

Senate president says action on lower per-student education funding increase likely if veto override fails.

A table used by parties to a case sits empty in Courtroom 4 of the Kenai Courthouse in Kenai, Alaska, on Wednesday, Dec. 11, 2024. (Jake Dye/Peninsula Clarion)
Trial for troopers indicted for felony assault delayed to 2026

The change comes four months after a judge set a “date-certain” trial for June.

Members of the Alaska State Employees Association and AFSCME Local 52 holds a protest at the Alaska State Capitol on Friday, Feb. 14, 2025. (Jasz Garrett / Juneau Empire file photo)
State employee salaries fall short of levels intended to be competitive, long-delayed study finds

31 of 36 occupation groups are 85%-98% of target level; 21 of 36 are below public/private sector average.

The Kahtnuht'ana Duhdeldiht Campus on Thursday, Sept. 1, 2022, in Kenai, Alaska. (Jake Dye/Peninula Clarion)
Tułen Charter School set for fall opening

The school’s curriculum integrates Dena’ina language, culture and traditional values.

Kenai Peninsula Borough Mayor Peter Micciche speaks during a meeting of the Borough Assembly in Soldotna, Alaska, on Tuesday, May 21, 2024. (Jake Dye/Peninsula Clarion)
Micciche says borough budget will include $57 million for schools

The mayor’s budget still has to be approved by the Kenai Peninsula Borough Assembly.

Zaeryn Bahr, a student of Kenai Alternative High School, speaks during a meeting of the Kenai Peninsula Borough School District’s Board of Education in Soldotna, Alaska, on Monday, April 7, 2025. (Jake Dye/Peninsula Clarion)
Kenai Alternative would lose staff member under proposed district budgets

Students, staff champion school as “home” for students in need.

Most Read