Survey to measure quality of borough services

The seven-question survey asks residents to rate their overall experience with the borough

The Kenai Peninsula Borough building in Soldotna, Alaska. (Peninsula Clarion file photo)

The Kenai Peninsula Borough building in Soldotna, Alaska. (Peninsula Clarion file photo)

The Kenai Peninsula Borough launched on Monday a survey that aims to gather opinions about the quality of borough services.

The seven-question survey, available on the borough’s website, asks residents to rate their overall experience with the borough, to rate the experience with specific borough services and to describe their opinion regarding borough costs and services. Kenai Peninsula Borough Peter Micciche has said he hopes to receive at least 3,000 responses.

Among the services the survey seeks to collect feedback on is maintenance of borough roads, which Micciche told the Clarion earlier this month he hears a lot about when talking to borough residents. He said he won’t sign road contracts for the borough’s current cycle until he has data from the survey.

ADVERTISEMENT
0 seconds of 0 secondsVolume 0%
Press shift question mark to access a list of keyboard shortcuts
00:00
00:00
00:00
 

“I will not be signing any more road contracts until we have that data to decide what kind of adjustments we may need to improve road services to people of the Kenai,” Micciche said.

Micciche said he hopes residents will be “enthusiastic” about telling him how they feel, whether it’s about services being done well or those needing improvements. He said the borough will target specific demographics if they notice responses are lacking from certain groups and is limiting the current survey scope to core borough services.

“I want to know the expectations of the people that employ me,” Micciche said.

This isn’t the first time Micciche has employed a survey format to solicit input from his constituents. The former state senator conducted annual surveys during his time in the Alaska Legislature, the results of which he then would publish.

The “Your Better KPB” survey can be accessed on the borough’s website at kpb.us or at yourbetterkpb.com.

Reach reporter Ashlyn O’Hara at ashlyn.ohara@peninsulaclarion.com.

More in News

Alaska State Troopers logo.
Seldovia man found dead in submerged vehicle

83-year-old Seldovia resident Roger Wallin Sr. was declared missing on March 31.

Kenai City Manager Terry Eubank speaks during Kenai’s State of the City presentation at the Kenai Chamber of Commerce and Visitor Center in Kenai, Alaska, on Wednesday, April 2, 2025. (Jake Dye/Peninsula Clarion)
Services, projects spotlighted at Kenai’s State of the City

Mayor Brian Gabriel and City Manager Terry Eubank delivered the seventh annual address.

The Homer Public Library. File photo
In wake of executive order, peninsula libraries, museums brace for funding losses

Trump’s March 14 executive order may dismantle the Institute of Museum and Library Services “to the maximum extent consistent with applicable law.”

Cracks split the siding outside of Soldotna High School on Tuesday, Sept. 27, 2022 in Soldotna, Alaska. (Ashlyn O’Hara/Peninsula Clarion)
SoHi siding, Hope roof repair projects move forward

The Soldotna project has been reduced from its original scope.

Jacob Caldwell, chief executive officer of Kenai Aviation, stands at the Kenai Aviation desk at the Kenai Municipal Airport on Thursday, Sept. 13, 2022, in Kenai, Alaska. (Jake Dye/Peninsula Clarion)
Kenai Aviation selected to provide air service to Seward

Scheduled flights between Seward and Anchorage will begin May 1.

Monte Roberts, left, and Greg Brush, right, raise their hands during an emergency meeting of the Kenai River Special Management Area Advisory Board’s guide committee at the Kenai Peninsula Region Office of Alaska State Parks near Soldotna, Alaska, on Feb. 25, 2025. (Jake Dye/Peninsula Clarion)
KRSMA board pushes back on new guide stipulations, calls for public process

Stipulations 32 and 40 were included in an updated list emailed to Kenai River guides.

KPBSD Board of Education member Patti Truesdell speaks during a town hall meeting hosted by three Kenai Peninsula legislators in the Kenai Peninsula Borough Assembly Chambers in Soldotna, Alaska, on Saturday, March 29, 2025. (Jake Dye/Peninsula Clarion)
Education hot topic at local legislative town hall

More than 100 people attended a three-hour meeting where 46 spoke.

The Soldotna Field House is seen on a sunny Monday, March 31, 2025, in Soldotna, Alaska. (Jake Dye/Peninsula Clarion)
Field house work session set for April 9

A grand opening for the facility is slated for Aug. 16.

HEX President and CEO John Hendrix is photographed at Furie’s central processing facility in Nikiski, Alaska, on Wednesday, July 10, 2024. (Jake Dye/Peninsula Clarion)
Furie announces new lease to use Hilcorp rig, will drill this spring

A jack-up rig is a mobile platform that can be transported and deployed in different areas.

Most Read