This photo shows the Mendenhall Glacier Visitor Center. (Ben Hohenstatt / Juneau Empire File)

This photo shows the Mendenhall Glacier Visitor Center. (Ben Hohenstatt / Juneau Empire File)

Opinion: The wrong way to define demand

And as glaciers go, the Mendenhall is only a minor attraction.

  • By Rich Moniak
  • Monday, January 16, 2023 8:19pm
  • Opinion

Sometime in the 1970s, the U.S. Forest Service published a multipage brochure for visitors to the Mendenhall Glacier. It described the glacier as “receding very slowly” while also noting that “studies of past glacial fluctuations suggest that it may soon be advancing once more.”

We know that hasn’t happened.

Now we have an idea hatched from the agency’s anxiety that the shrinking Mendenhall is diminishing their role as caretaker of the “most spectacular view of North America’s most accessible glacier.”

The USFS is considering chasing the glacier’s retreat by constructing “Four to six seasonal, relocatable building modules (up to 600 square feet each) near the glacier.” They would be dismantled every fall and reassembled every spring. And every five to 10 years, they’d “be relocated to follow the glacier as it recedes.”

ADVERTISEMENT
0 seconds of 0 secondsVolume 0%
Press shift question mark to access a list of keyboard shortcuts
00:00
00:00
00:00
 

In 1997, I was the project engineer for the expansion of the current visitor center. The final bill for that came in well above the engineering cost estimates. For about $4.5 million, very little square footage was added. The difficult hilltop terrain helped drive the construction cost up.

The proposed modular structures will be on similar terrain that’s far more remote. Removal and reinstallation every year will likely involve helicopters. Additionally, there would be floating docks to transport visitors from the existing visitor center parking lot to a trailhead below the remote stations. All of that will come with a relatively hefty price tag.

The Draft Environmental Impact Statement didn’t include cost estimates though. On the other side of the cost question is benefit, which while harder to quantify is not adequately addressed either.

But as we all know, none of this is being considered for improving the experience of Juneauites visiting the glacier. The entire project, of which the remote visitor facilities are just one part, is being driven the explosion in cruise ship tourism over the past 20 years.

While DEIS claims in one place that the project is “needed to continue to provide quality opportunities for all visitors,” that’s followed by acknowledging it’s also “to meet the demand of the visitor industry.” Elsewhere it states the “infrastructure is designed to meet the visitor use demands of the primary use season,” by which they mean the tourist season.

So let’s peel back how the USFS is confusing demand by overestimating the small role the Mendenhall places in the overall scheme of cruise ship tourism in Alaska.

The first thing to consider is that Juneau isn’t the main destination for cruise ships. It’s just one of several ports of call. The main attraction is sailing through the Inside Passage. Once here, the Mendenhall is just one among many available excursions.

And as glaciers go, the Mendenhall is only a minor attraction. For instance, Princess Cruise advertises tours to Glacier Bay, Endicott Arm, College Fjord, Hubbard Glacier before it mentions the Mendenhall. And unlike the dramatic glacier photographs advertising those places, the one they provide of the Mendenhall is from across the field adjacent to Brotherhood Bridge.

Now the DEIS states the project “is needed to provide new recreation and interpretation experiences … even as the glacier recedes out of view of the existing Visitor Center.” But the “demand” for building anything new at the Mendenhall doesn’t really exist. The issue is really crowd control.

As any traveler knows, too many people at any tourist site can ruin the experience. The vanishing glacier is another factor that would normally dampen demand. Seeing it from a mile and a half away is simply not as exciting as it was when the face reached across the lake from the peninsula on the west side to Nugget Falls.

But by presenting the problem as if demand can only go one way, the USFS is imagining that an increasing number of tourists to Juneau will choose going to the Mendenhall over other local excursions. And that many of them expect easy access to get close to the glacier.

If they build it, the tourists will come, is the demand equation the USFS is applying to the remote visitor stations. While they ignore the high probability that if they don’t build it, tourists who have never been here before won’t even know the difference.

• Rich Moniak is a Juneau resident and retired civil engineer with more than 25 years of experience working in the public sector.

More in Opinion

Logo courtesy of League of Women Voters.
Point of View: Tell your representatives SAVE Act is not needed

The SAVE Act will disenfranchise Alaska voters and make the process of voting much more restrictive.

Sen. Jesse Bjorkman, a Nikiski Republican, speaks in favor of overriding a veto of Senate Bill 140 during floor debate of a joint session of the Alaska State Legislature on Monday, March 18, 2024 (Mark Sabbatini / Juneau Empire)
Capitol Corner: Taking steps toward a balanced budget

Sen. Jesse Bjorkman reports back from Juneau.

Rep. Justin Ruffridge, R-Soldotna, speaks in support of debating an omnibus education bill in the Alaska House Chambers on Monday, Feb. 19, 2024, in Juneau, Alaska. (Ashlyn O’Hara/Peninsula Clarion)
Capitol Corner: Dedicated to doing the work on education

Rep. Justin Ruffridge reports back from Juneau.

Sen. Jesse Bjorkman, R-Nikiski, speaks at a town hall meeting in the Moose Pass Sportsman’s Club in Moose Pass, Alaska, on Friday, Feb. 28, 2025. (Jake Dye/Peninsula Clarion)
Rep. Justin Ruffridge speaks during a town hall meeting hosted by three Kenai Peninsula legislators in the Kenai Peninsula Borough Assembly Chambers in Soldotna, Alaska, on Saturday, March 29, 2025. (Jake Dye/Peninsula Clarion)
Capitol Corner: HB 161 — Supporting small businesses

Rep. Justin Ruffridge reports back from Juneau.

The Swan Lake Fire can be seen from above on Monday, Aug. 26, 2019, on the Kenai Peninsula, Alaska. (Photo courtesy Alaska Wildland Fire Information)
Point of View: Fire season starts before Iditarod ends

It is critical that Alaskans exercise caution with anything that could ignite a fire.

The U.S. Capitol in Washington, March 25, 2025. (Eric Lee/The New York Times)
Point of View: Wake up America

The number one problem in America is our national debt resulting from the inability to control federal spending.

Rep. Justin Ruffridge, R-Soldotna, speaks during a town hall meeting hosted by three Kenai Peninsula legislators in the Kenai Peninsula Borough Assembly Chambers in Soldotna, Alaska, on Saturday, March 29, 2025. (Jake Dye/Peninsula Clarion)
Capitol Corner: Preparing for wildfire season

Rep. Justin Ruffridge reports back from Juneau.

Snow collects near the entrance to the Kenai Community Library on Thursday, March 10, 2022, in Kenai, Alaska. (Ashlyn O’Hara/Peninsula Clarion)
Libraries defend every American’s freedom to read

Authors Against Book Bans invites you to celebrate National Library Week.

Alaska State House District 7 Rep. Justin Ruffridge participates in the Peninsula Clarion and KDLL 91.9 FM candidate forum at the Soldotna Public Library on Monday, Oct. 14, 2024, in Soldotna, Alaska. (Photo by Erin Thompson/Peninsula Clarion)
Capitol Corner: Putting patients first

Rep. Justin Ruffridge reports back from Juneau.

Sen. Jesse Bjorkman, R-Nikiski, speaks at a town hall meeting in the Kenai Peninsula Borough Assembly Chambers in Soldotna, Alaska, on Saturday, March 1, 2025. (Jake Dye/Peninsula Clarion)
Capitol Corner: Building better lives for Alaskans

Sen. Jesse Bjorkman reports back from Juneau.